Hey there! At upclothing, we’re not just about selling clothes—we’re about building connections. Ever since our founder started this journey from a tiny apartment in Boston, one thing’s been clear: your voice matters. Seriously, we still hand-pack every order and personally reply to emails. It’s those little things that keep us grounded.
Got a question, suggestion, or just want to chat? We’re all ears. Here’s how you can reach us:
Fun story: Last year, a customer’s email about sizing led us to redesign our entire fit guide. That’s the kind of impact you can have. Whether it’s a "love this!" or a "hey, this could be better," we genuinely want to hear it. Shoot us a message—we might even feature your feedback on our Instagram!
P.S. Need help ASAP? Try our live chat during business hours. It’s like texting a friend who really knows their stuff about comfy tees and perfect-fit jeans.
Looking forward to connecting,
The upclothing team
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